SHOP GUIDE

Payment Methods

Credit Card
VISA / Master Card / American Express / Discover are accepted.
Paypal
Amazon Pay

Delivery Method

USPS
FedEx Ground
2-9 business days within the contiguous U.S., packages may take up to three to five weeks to reach Alaska and Hawaii, 10-20days to Canada. Please note these are estimated delivery time under normal circumstances and delivery time may change depending on the carrier you choose. Also, unexpected events such as troubles at customs clearance, rough weather, natural disasters, local transport disruption can affect the transport of goods and cause delay in delivery.
Delivery Rate
Calculated at checkout. Check delivery rates manually here for USPS and here for FedEx.
Service Days
Tuesday - Saturday. Delivery is by the end of the business day.
Delivery Area
U.S. - Available throughout all 50 states.
CANADA
Package Size and Weight
Up to 150 lbs.; up to 108" in length, 165" in length plus girth (L+2W+2H).
Exceptions
FedEx Ground cannot deliver to P.O. boxes.
No hazardous materials to or from Alaska and Hawaii (see hazardous materials). Service for remote Alaskan locations and the Hawaiian islands of Lanai and Molokai is inbound only.
No hazardous materials to or from Alaska and Hawaii (see hazardous materials). Service for remote Alaskan locations and the Hawaiian islands of Lanai and Molokai is inbound only.

Merchant Details and Shop Policies

Distributor
DIAMOND HUNTER INC.
Operation Manager
Nana Matsuda
Address
105 Henry Street #6, New York, NY
Additional Fees and Surcharge
U.S sales taxes will be calculated at checkout based on your location. 3rd party payment gateway fees and surcharges may apply.
Order Validity Period
In the unfortunate scenario you were able to purchase an out of stock product, we will contact you via email to confirm the cancelation and you will be fully refunded.
Defective Products
In the unlikely scenario you received a defective product, please contact us within 7 days from the delivery time. To be eligible for refund or return, you must contact us within 7 days. Any subsequent inquiries will not be refunded or exchanged. We will cover returned products shipping expenses. If the product size description is incorrect by more than half an inch, we will deem the product defective.
Refund, Exchange and Return Policy
At our stores, we do not accept return due to any reasons. Please understand it is also not possible to exchange for reasons such as change of mind, misinterpreted brand name, the item appeared differently from the image, undesirable fit or comfort (product size charts are available on the product page).
Sales Volume
Large volume purchases are limited to product availability.
Delivery Time
Once we receive your order, we will try shipping the same day. In the event the carrier is unable to deliver the package and it returns to us, we will not reschedule another delivery of the returned package from our end. Please be ready to receive your package after placing order. Also in the event we identify any malignant activities, you will be charged for any damages caused and we will stop accepting orders.
※Please note we do not provide gift wrapping services for packages.
Shop Name
have a good time
Phone Number
646-490-4096 (We do not accept phone inquiries. Please email us.)
Website
https://have-a-good-time.us